• Fees must be paid weekly via direct debit.
• Childcare costs not covered by CCS, are to be paid by the enrolling parent/guardian.
• If CCS is pending, a minimum of 50% of fees need to be paid weekly, with the balance of account due once CCS is finalised.
• If the parent/guardian becomes ineligible for any subsidy, they will be responsible for paying the full fee.
• Late pick-ups will incur a fee of $1 for every minute past the scheduled time.
• A $20 fee will be applied to your statement if an after school care booking is made, and you neglect to notify the service that your child will not be needing school pick-up.
• You shall pay Chambers Childcare Group for all costs incurred by Chambers Childcare Group (including costs for which the Chambers Childcare Group may be contingently liable) in any attempt to collect any monies owed by you to Chambers Childcare Group under this Agreement including debt collection agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis.
• A 50% gap fee discount is offered to all staff members who are parents/guardians or partners of parents/guardians of children who attend our centres.

• If your child is absent for any reason, please notify the centre immediately. Two weeks advance notice communicated in writing is required if you intend to withdraw your child from care. This includes when your child transitions into the schooling system.
• A discounted fee per day will apply for permanent bookings for family holidays, and notification must be given at least 2 weeks in advance and communicated in writing.
• Any cancellation or change to a casual booking must be communicated in writing at least 24 hours in advance.
• Fees must be paid for all permanent bookings even when the child is absent due to illness and public holidays however a make-up day is offered for Public Holidays and must be used within 30 days.
• For Vacation Care bookings, I understand if my booking is cancelled within a rostered week, I will still be charged for those bookings.
• If your child is absent on their last booked session Centrelink will not pay Child Care Subsidy for that day. Full fees will apply. This includes the two weeks’ notice period.

• A statement of your account is available on your OWNA app.
It is the parent/guardian’s responsibility to keep all information (i.e.: relationship status, work/school status, family income, reason for care, address, phone number etc.) current with Centrelink and Chambers Childcare Group. I have read and understood the fee policy, including fee payment, termination, absences and public holidays.